How to Remove Single Recipient from Schedule Reports ?

Sandeep102
Tera Contributor

Hi All,

Is there a way to remove one user from the recipients list of a Scheduled reports in SNow ?

The only option I found is to delete report and recreate with removing the user but dont find option to just edit the list of recipients.

Thanks in advance !

Kind regards,

Sandeep K.

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

have you tried to remove the user directly form the scheduled report record ? 

 

eg: 

 

Reports > Scheduled Reports > Open the scheduled report and make the changes . 

 

https://developer.servicenow.com/dev.do#!/learn/courses/london/app_store_learnv2_reportanalytics_lon...

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9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Sandeep,

Are you saying you are not able to edit the report with the recipients once it is created? Are you using Users field to select the users as recipient?

I am able to edit the report which is already created. Can you share screenshot here?

Mark āœ… Correct if this solves your issue and also mark šŸ‘ Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

Thanks for your reply, When I go to "Reports > Open the scheduled report > Schedule " the user list is empty and I cant see any recipient here, screenshot is something like below

 

Harsh Vardhan
Giga Patron

have you tried to remove the user directly form the scheduled report record ? 

 

eg: 

 

Reports > Scheduled Reports > Open the scheduled report and make the changes . 

 

https://developer.servicenow.com/dev.do#!/learn/courses/london/app_store_learnv2_reportanalytics_lon...

Hi Harshvardhan, 

Yes, When I go to "Reports > Open the scheduled report > Schedule " the user list is empty and I cant see any recipient here.

Kind regards,

Sandeep