How to Remove Single Recipient from Schedule Reports ?

Sandeep102
Tera Contributor

Hi All,

Is there a way to remove one user from the recipients list of a Scheduled reports in SNow ?

The only option I found is to delete report and recreate with removing the user but dont find option to just edit the list of recipients.

Thanks in advance !

Kind regards,

Sandeep K.

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

have you tried to remove the user directly form the scheduled report record ? 

 

eg: 

 

Reports > Scheduled Reports > Open the scheduled report and make the changes . 

 

https://developer.servicenow.com/dev.do#!/learn/courses/london/app_store_learnv2_reportanalytics_lon...

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9 REPLIES 9

Hi Sandeep,

then from where the recipients are set; you need to check that any business rule on email table

Regards

Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

hi Harshvardhan, 

I followed your steps "Reports > Scheduled Reports > Open the scheduled report and make the changes . " and was able to remove the recipient successfully. 

Previously I was checking some other options.

Thanks a lot to for sharing solution for my query.

 

Kr,

 

Sandeep

Slawek_Radziewi
Kilo Sage

You just go to sysauto_report table where you can edit users (recipients) or report email.

Hi Slawek, 

I will try your suggestion and will update you.

Thanks for quick update.

Kr,

SK

Inactive_Us1611
Kilo Contributor
  1. Navigate to Scheduled Reports
  2. In list view select the information icon next to the report
  3. Select Open Record
  4. Edit Recipients
  5. Save the Record