How to report on Open vs. Closed records?

[Mehernosh Amrol]

I'd like to run a report on Issues in the GRC Module for Open vs. Closed.  I can do this via the Active flag.  Business wants it to say Open for Active and Closed for Inactive.  Is there a way I can change the Label in the report or another way of doing this?

[Allen Andreas]

Hi,

Please see this post (towards the bottom) where people are describing how to change the label like you'd like via data sets, etc.

https://community.servicenow.com/community?id=community_question&sys_id=6a8e7265db58dbc01dcaf3231f96...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Mehernosh Amrol]

Thank you, but unfortunately, I don't have admin role.  I'm trying to do this with the permissions I have.

[Allen Andreas]

Hi,

Ok. Please include that information in the future. Thank you!

[Andrew_TND]

Hello,

Create your opened report and the press the  icon in the top right hand corner and select "add data set.

From there you will be directed to a new report screen. Create your closed report and press "save data set". This will show both reports side by side.

Please mark as helpful and if its resolved the issue correct!