how to report on REQ/RITM with no TASK

JimL2
Kilo Contributor

I'm trying to develop a report to capture REQ/RITM/TASK data...specifically looking for approved REQ/RITM without any associated TASKs (as well as all Tasks on the RITMs).

All my attempts seem to ALL have TASKs....how can I find REQ/RITM without any associated TASKs ?

Currently starting from SC_TASK

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee
ServiceNow Employee

I would look at a related list condition.  Take a look at this blog that should help: https://community.servicenow.com/community?id=community_blog&sys_id=bd0eaa2ddbd0dbc01dcaf3231f96199e  

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2 REPLIES 2

Adam Stout
ServiceNow Employee
ServiceNow Employee

I would look at a related list condition.  Take a look at this blog that should help: https://community.servicenow.com/community?id=community_blog&sys_id=bd0eaa2ddbd0dbc01dcaf3231f96199e  

JimL2
Kilo Contributor

OK, so since I've never written any reports in SN (other than playing in it this week)...my choices are:

A. Convince requestor, that this task needs someone trained in SN reporting & to redirect.

B. Kick this back to the requestor, & let him dig in and learn

C. spend some # hours learning this skill (outside my normal job definition).

D. Both A and B

E. None of the above...ignore report request

 

I choose D.

Thanks for the info.  That blog looks like it has the answer & will greatly improve somebody elses skill in SN šŸ˜‰