How to revert the Platform Analytics Migration? How to only migrate some of the reports/dashboards?

[Lisa71]

How to revert the Platform Analytics Migration? How to only migrate some of the reports/dashboards not all?

[olgaredkina]

Hi Lisa, 

You can rollback dashboards migration for par_dashboard list action, see here detailed instruction: https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/par-for-workspace/task/roll-back....

Similarly - if you want to migrate just specific dashboards - you can go to responsive dashboards list view (pa_dashboards_do.list) , check dashboards you want to migrate and in the list action select 'Migrate dashboards" action. Here are more guidance: https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/par-for-workspace/task/data-migr... 

[Lisa71]

Thank you. I followed the first link and clicked "roll back" in the action menu, however still can't navigate to the original core UI performance analtics dashboard, and if I open the dashboard in the platform analytics dashboard library, it displays in the new way, not the old way, seems it's not really rolled back. How can I get back to the original performance analytics dashboard? thanks. 

[martapenzo]

HI @Lisa71,
do you see the dashboard library main page and when opening the dashboard that you have rollbacked you still see the migrated version?
That should not happen, cause you should open the Core UI version fully embedded in the new Platform Analytics dashboard library page and header.
If the rollback is not working could you open a support case? Thank you.

[Lisa71]

support ticket opened ,thanks.