How to run a report based on a day of the week by a time range

Terry S
Kilo Explorer

Hi,

I've been trying to figure out how to run a report based on a specific day of the week and within a time range but can't seem to make it happen.

For example I'd like to run a report to see how many tickets were Created on Mondays between 8-9am over the course of a month or a year.  I can't seem to figure out how to make it be that specific and generate results using the Reports/Run feature with whatever variables I put in there.  Help please!

 

 

6 REPLIES 6

Uncle Rob
Kilo Patron

The secret is in the TREND operator.  Here's the criteria you'll need (minus the hard start / end dates for the range you're querying).

find_real_file.png

 

Smash that helpful / correct answer like the first of an angry god.

Since this question comes up once in a while, I thought I'd crank out a small video on Trend.

Ronak3
Tera Contributor

Hello Robert,

Can you let me know if we can run a weekly report starting from Wednesday to Tuesday ? Is it possible with OOTB conditions? Or any schedule job or script include is required ??

Gotta be more precise.
If its run on a MOnday, does it show "UPCOMING wednesday to next tuesday"
Run on Tuesday, show "UPCOMING wednesday to next tuesday"
Run on Wednesday, show "TODAY to next tuesday"?
What happens on thursday, friday, saturday, and sunday runs of this report.


Probably a good idea to start another thread.