How to see custom events in User Experience Analytics

[Jessica_Lace]

I've added a custom event on a widget in our Service Portal, is there anything else I need to do to see this information populate the User Experience Analytics dashboard? 

[Community Alums]

Hi @Jessica_Lace ,

Please refer to this video: https://www.youtube.com/watch?t=2546&v=jyQayDzzxK8&feature=youtu.be

[Jessica_Lace]

@Community Alums I have watched that video and it doesn't not go into detail about how to make the custom event show up on the dashboard. 

I am trying to determine why the code is not sending information to the dashboard. 

Thank you,

Jessica

[MichaelCreatura]

Hello, @Jessica_Lace  did you ever find an answer to this question? Thanks.