how to show specific assignment groups from parent to child tasks
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3 weeks ago
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3 weeks ago
screenshots please
what did you try and what didn't work
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
@Ankur Bawiskar , Please find the screenshot below, I want to display the same assignment groups list to the child task
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3 weeks ago
@LakshmannaP Could you please describe your issue in detail? Would you like to populate assignment group of parent task to child?
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3 weeks ago
@Sandeep Rajput , Thank you for your reply, please find the details. my actual task is to show the same groups in the assignment group field in child task.. parent task and child tasks are creating different tables.... I can see for assignment group field having different reference qualifiers. like below
Parent task - assignment group qual:
avascript: new global.TaxCaseGenericAPIUtils().getAssignmentGroupCustomerType(current.account.toString(),current.sys_class_name.toString());
attributes:encode_utf8=false,​readonly_clickthrough=true
Child task assignment group qualifier: javascript: current.parent_case.account ? new global.TaxCaseGenericAPIUtils().getAssignmentGroupCustomerType(current.parent_case.account.toString()) : new global.TaxCaseGenericAPIUtils().getAssignmentGroupCustomerType();
I want to maintain same assignment groups in assignment group field both parent and child tasks..