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how to show specific assignment groups from parent to child tasks

LakshmannaP
Tera Contributor
 
9 REPLIES 9

Ankur Bawiskar
Tera Patron

@LakshmannaP 

screenshots please

what did you try and what didn't work

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

LakshmannaP
Tera Contributor

@Ankur Bawiskar , Please find the screenshot below, I want to display the same assignment groups list to the child task

 

LakshmannaP_0-1783440030842.png

 

 

Sandeep Rajput
Tera Patron

@LakshmannaP Could you please describe your issue in detail? Would you like to populate assignment group of parent task to child?

@Sandeep Rajput , Thank you for your reply, please find the details. my actual task is to show the same groups in the assignment group field in child task.. parent task and child tasks are creating different tables.... I can see for assignment group field having different reference qualifiers. like below 

Parent task - assignment group qual: 

avascript: new global.TaxCaseGenericAPIUtils().getAssignmentGroupCustomerType(current.account.toString(),current.sys_class_name.toString());

attributes:encode_utf8=false,​readonly_clickthrough=true

 

Child task assignment group qualifier: javascript: current.parent_case.account ? new global.TaxCaseGenericAPIUtils().getAssignmentGroupCustomerType(current.parent_case.account.toString()) : new global.TaxCaseGenericAPIUtils().getAssignmentGroupCustomerType();

 

I want to maintain same assignment groups in assignment group field both parent and child tasks..