How to trigger alert email based on target value?

sri86
Tera Contributor

Hi, 

I want to get an alert email when Indicator value is less than the target value.In my example, Indicator value is 10 and Target value is 15. In target user Tab, I have added my user id to get an alert email and in indicator, direction set as "Minimize".

Could you please suggest, what I am doing here.

1 ACCEPTED SOLUTION

 

The OOB Target Notifications do work if the users are configured for the targets. Please refer - Configuring Target Notifications.

There is a event "pa.job.target.notification" (Performance Analytics->System->Event Registry) which is triggered by the "Check PA Targets" Scheduled Item (Performance Analytics->Automation->Schedules). 

The Notification is triggered even if the Target is not.

 

find_real_file.png

 

Regards,

Kuldeep

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6 REPLIES 6

Padmanabam Tiru
ServiceNow Employee
ServiceNow Employee

As the Direction you set is minimize, when the indicator value reaches a value greater than 15(Target) then the users you added in the related list of target will recieve an alert.

Thanks, Padmanabam

When I change the target value to 9 and execute the job, then also i am not getting any email alert. 

Is there any setting we need to check in PA?.Please suggest.

 

The OOB Target Notifications do work if the users are configured for the targets. Please refer - Configuring Target Notifications.

There is a event "pa.job.target.notification" (Performance Analytics->System->Event Registry) which is triggered by the "Check PA Targets" Scheduled Item (Performance Analytics->Automation->Schedules). 

The Notification is triggered even if the Target is not.

 

find_real_file.png

 

Regards,

Kuldeep

Hi Kuldeep, 

 

Finally, I am getting Target notification email. Thanks for the Answer. 

But I need to get the notification email, only when the target has been reached. Is it possible to do?

Please suggest.