How to trigger alert email based on target value?

sri86 · ‎02-23-2018

Hi,

I want to get an alert email when Indicator value is less than the target value.In my example, Indicator value is 10 and Target value is 15. In target user Tab, I have added my user id to get an alert email and in indicator, direction set as "Minimize".

Could you please suggest, what I am doing here.

Kuldeep Kumavat · ‎02-26-2018

The OOB Target Notifications do work if the users are configured for the targets. Please refer - Configuring Target Notifications.

There is a event "pa.job.target.notification" (Performance Analytics->System->Event Registry) which is triggered by the "Check PA Targets" Scheduled Item (Performance Analytics->Automation->Schedules).

The Notification is triggered even if the Target is not.

Regards,

Kuldeep

View solution in original post

German Alvarez2 · ‎02-23-2018

Track values using a Business Rule, and when the condition matches, gs.eventQueue( ... ) + Notification

sri86 · ‎02-26-2018

Hi Galvarez,

I am new to service now and I am not able to find out any business rule from target screen.

Could you please explained little more. Is there any sample example available for target notification.