I have not assigned a PDI its been a week I have requested it for...May I know what is going

[AndersBGS · Accepted solution]

Hi @DivyaGK 

As you may know, due high demand on PDI requests you can expect a delay to get your request fulfilled. Furthermore, as there is no support available, your only option is to wait.

[Srikanth_9 · Accepted solution]

Hi @DivyaGK,

From the past few weeks most of members are facing this issue, due to high demand there's a delay in provisioning PDI instance requests. Don't drop from the current queue and wait for some time.

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.

[Dr Atul G- LNG · Accepted solution]

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 6–7 days or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[Dr Atul G- LNG · Accepted solution]

There are no specific reasons provided by ServiceNow, but based on experience:

Many new users are entering the ecosystem via RiseUp and are demanding PDI access.

Many new features have been released in recent versions, and everyone wants to explore and experiment with them.

There may also be technical issues on the ServiceNow side, which could be causing delays in PDI allocation.

[Srikanth_9]

Hi @DivyaGK,

PDI's are now getting provisioned, try to request a new instance.

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.

[DivyaGK]

HI,
I have got PDI access thanks for everyone who responded.

[Dr Atul G- LNG]

Lucky one.