If I delete a user in ServiceNow, will the reports he created disappear as well? We have a resigning employee where we would like to transfer the reports he created to mine. My thinking is that we can set the reports to global, instead of manually co

[charles_see]

Here is our situation -

> We have a resigning employee
> He created many reports (about 50)

> While waiting for his replacement, I need the reports he created in ServiceNow

> We need to delete his account as per company policy once he leaves

We tried setting his report to 'Global' and I am able to see it. But I am afraid that once we delete his account, the reports he created will disappear as well.

Thanks

[Michael Fry1]

As an admin, you should be able to see and access his reports. I'd recommend you inactive his account, versus deleting it so you don't lose any task history.

Either way, the reports will not be removed.

[Dave Smith1]

As mentioned, it's not a good idea to delete accounts, simply mark them inactive for auditing purposes.

If you're worried about objects the user owns, consider editing them then making a copy so that you're marked as the creator, changing visibility on these reports to suit. The original reports can then be archived off or deleted as you see fit.

I don't believe the reports will be deleted - but removing the account means any information about the original creator will be lost.

Have you tried this out on one of your testbeds first to gauge what happens?