In OnLoad Client script, why fieldname is showing as mandatory?

Sathwik1 · 3 weeks ago

In OnLoad Client script, why fieldname is showing as mandatory? is it expected?

Ankur Bawiskar · 3 weeks ago

FYI

-> onLoad runs when form loads and has no dependency with Field name, hence it doesn't require Field name in it

-> Field name makes logical only when the type = onChange

-> I checked in my PDI and when I created onLoad client script Field name is not shown on form

So this is not OOTB behavior

See below @Sathwik1 for your reference

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · 3 weeks ago

Thanks for editing your comment !

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · 3 weeks ago

nope, seems something is wrong and is customized in your instance

For type onChange it will show Field name, for type onLoad it will hide it

Field name won't show for onLoad

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · 3 weeks ago

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

nayanmule · 3 weeks ago

@Sathwik1 , no . Fieldname is Visible and mandatory for OnChange Client Scripts.

Reload the page and try one more time. If the issue still exists, you may consider reaching out to Servicenow by raising a HI case.

Regards,

Nayan