Inbound email action
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yesterday
From the flow designer i am sending an email.
email is getting triggered for that record.
i have created an inbound email action that if user reply approve on the email, then update that contract record - terminated reason field and the description field.
so from my outlook account i replied - "approve" on the email.
after i replied i got the email in my instance under email logs.
when i preview that record i am also getting what i replied
but terminated reason field and the description field is not getting updated for that record. i want these fields to get updated as per script written in Inbound email action.
instance email property configuration
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yesterday
did you add logs and see if inbound triggered or not?
set the Terminated Reason field as well from script and see
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
