Incident Count Last Year vs this year report or any other ways

Suresh1
Tera Guru

Hi Team,

I have a below requirement in which i need to show the report in the following format.

I need to show the incident count for last year month vs this year month as below. Please let me know what i need to do to achieve this.

 

find_real_file.png

Thanks in Advance!!

Regards,
Suresh

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee
ServiceNow Employee

I believe you want a time series with a previous period option.  

1) Select time series on the widget

2) Check "Previous period chart"

3) Select the range and number of periods

4) Set the time series if applicable (in this case, I have a daily indicator but I want to show the month comparison year over year)

find_real_file.png

View solution in original post

17 REPLIES 17

Bhagya Lakshmi
Mega Guru

Hi,

Please refer following link. 

PA: Year to date comparison

 

Thanks.

Hi ,

 

Thanks for the reply!!

 

I have seen this link and my requirement is different ,client wants the incident data to be shown side by side for each month like below:

 

Mar 2017 Mar 2018  Apr 2017 Apr 2018 May 2017 May 2018

 

Thanks,

Suresh

Adam Stout
ServiceNow Employee
ServiceNow Employee

I believe you want a time series with a previous period option.  

1) Select time series on the widget

2) Check "Previous period chart"

3) Select the range and number of periods

4) Set the time series if applicable (in this case, I have a daily indicator but I want to show the month comparison year over year)

find_real_file.png

The solution describer by Adam worked perfectly well for me.

Does anyone know if I can configure a one-click behavior to alternate the Time Series from Monthly (this is an Indicator I designed for Monthly validity) to Quarterly.

Right now, the only way to change the time lime is to click and go to the Analytics hub and select it there but, some of my report consumers are not that PA savvy.

Thanks in advance