Indicator - Is Dynamic?
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06-20-2025 11:37 AM
Creating a dashboard to show the current FY meet SLA % for the logged in user and their support groups.
Created 2 automated indicators (incidents closed, and incidents closed with breach)
Created formula indicator (incidents closed with breach/incidents closed)*100.
Seems to work fine to giver overall number, added breakdown by Assignment Group and able to manually filter by selecting group.
Now I'd like to make this responsive to user, but the indicator only shows option for "is" rather than "is (dynamic)".
Feels like I'm missing something obvious, but not sure what.
Joe
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Performance Analytics
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06-22-2025 07:17 AM
Hi @TheJoeDC ,
You can't make performance analytics dynamic as we are talking about data collection snapshot instead of "live data".
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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06-23-2025 05:21 AM
Any ideas on an alternative solution?