How can I gain PA_Administrator access? I am a ServiceNow employee and have completed the Platform Analytics Fundamentals 2-day instructor-led course. My goal is to create indicators for our dashboards. Could you please suggest which role best ...
Hi,I am trying to create a report on Knowledge Article table and integrate Average click position field/metric similar to AI Search Analytics dashboard . Is it possible to have the metric on a report or that metric cannot be reused?
I am trying to create below report , does anyone have done this in analytics platform . SLA Trend for past 6 month in with sucess and failure percentage
While creating an automated indicator the Vendor breakdown is not available it is a reference field in the ast_contract table
Is there a way to hide this message on the legacy dashboards page? I do not want to advertise Platform Analytics until we have a program to migrate people.I can't find a property or a setting to disable it.
Bar Chart Description:The chart displays the count of incidents currently in New status.The horizontal axis represents the Date Incident Created.Above the chart, display a label showing: “Oldest Incident: X Days”.Calculation:The value for “X Days” is...
Hi, Zurich Release Regression Test Cases for Report in servicenow, i observed this platform analytics so now i have to understand the usecase, and if we use the platform analytics how it will impact all the things. if you look at last 2-3 upgrades t...
What data types of Flow Variables are supported to store record data? (Choose three.)A.ChoiceB.DateC.ArrayD.IntegerE.String
Using Yokohama release, and I have the following roles: itil, report_admin, report_publisher, report_scheduler, report_user, and schedule_admin. I have a Scheduled Report that aims to dynamically modify the email message body to display any 'hits' fo...
Hi All, I would like to know the trend of list of active incidents every week by using PA. I have been informed form SNOW HI team that this can be achieved by Performance Analytics and standalone reports can't support this as it requires the history ...
I'm trying to create a report that shows incident tickets created for/by new hires within their first 2 weeks of hire. I tried to start with all tickets created from 4/1 and then added the filter caller, start date is less than 2 weeks after created...
Hello Community,I am encountering an expected but problematic discrepancy between the average score calculated by an Automated Indicator and the average calculated by a Platform Analytics Report for the same field and conditions.The difference in res...
Suggest an approach to study Field Service Management comprehensively
Hi,My college provided me with a free $300 ServiceNow certification exam voucher through Webassessor (Kryterion).I haven’t claimed or used it yet, and I saw that ServiceNow exams are moving to Pearson VUE starting November 18, 2025.Can you please con...
Hi,My college provided me with a free $300 ServiceNow certification exam voucher through Webassessor (Kryterion).I haven’t claimed or used it yet, and I saw that ServiceNow exams are moving to Pearson VUE starting November 18, 2025.Can you please con...
