Indicator library under Platform Analytics

Sneha5
Tera Contributor

9 hours ago

For ITIL users the Indicator library list under Platform Analytics displays no value in the columns. They have read access to indicators. On clicking on 'None' the performance analytics widget is visible.

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PoonkodiS
Giga Sage

8 hours ago

Hi @Sneha5 

Verify Table-Level and Field-Level ACLs

  • Navigate to System Security > Access Control (ACL).
  • Search for Operation: read and Name: pa_indicators.
  • Ensure there is a field-level wildcard ACL record (pa_indicators.*) set to read.
  • Verify that the itil or pa_viewer role is added to both the table-level (pa_indicators) and field-level (pa_indicators.*) read ACLs.
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AndersBGS
Tera Patron

2 hours ago

Hi @Sneha5 

 

how have you granted access to read indicators? By custom solution? If this is the case then you should look into OOTB PA roles… besides this, you issue seems to from list view ACL.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
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linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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