Indicator library under Platform Analytics

Sneha5
Tera Contributor

3 hours ago

For ITIL users the Indicator library list under Platform Analytics displays no value in the columns. They have read access to indicators. On clicking on 'None' the performance analytics widget is visible.

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PoonkodiS
Giga Sage

3 hours ago

Hi @Sneha5 

Verify Table-Level and Field-Level ACLs

  • Navigate to System Security > Access Control (ACL).
  • Search for Operation: read and Name: pa_indicators.
  • Ensure there is a field-level wildcard ACL record (pa_indicators.*) set to read.
  • Verify that the itil or pa_viewer role is added to both the table-level (pa_indicators) and field-level (pa_indicators.*) read ACLs.
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