Insights for next experience dashboards

Brian Fornelius
Tera Expert

I have created dashboard in both in line editor and ethical editor and an wondering if there is a way to get some analytics/insights on how many times the dashboard has been accessed and who has accessed it?

5 REPLIES 5

Shivalika
Mega Sage

Hello @Brian Fornelius 

 

There is no OOB way for it. 

 

But this is a post/Blog that was created for the exact same purpose. Please refer it and see if it helps you. 

 

https://www.servicenow.com/community/performance-analytics-blog/tracking-and-reporting-on-dashboard-...

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwN

eEISQCY

 

Shivalika
Mega Sage

Hello @Brian Fornelius 

 

Please confirm if you checked my answer. Kindly mark my answer as helpful and accept solution if it helped you in anyway, so that it can move from unsolved bucket to solved bucket. 

 

Regards, 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeE

Shivalika,
That's a 7 year old article. Do you know if it works the same way with Platform Analytics in-line dashboards or technical dashboards? I would be very, very surprised if it worked with technical dashboards, as those are just UIB pages. But since they are all in the Advanced Dashboards experience, maybe there is another way of tracking them.

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

For the last several releases, there has been a dashboard_stats table you could query. Unfortunately, I have been told that it only tracks Core UI responsive dashboards. However, we plan to have it track Platform Analytics dashboards starting in Zurich (barring unforeseen setbacks).