Integration with sap to servicenow token authentication fail

[Mahesh6]

We are working on token-based integration with SAP.

SAP Team has provided the rest API for the token type is “x-csrf-token” it has generated.

We are sending the csrf token in PUT rest API but it is returning as a response is “CSRF token validation failed”.

HTTP Status : 403

Error message : Method failed: (/sap/opu/odata/SAP/ZPTG_USER_UNLOCK_SRV/UserDetailsSet(Bname='KOTI6')) with code: 403 - Forbidden username/password combo

The same web services is working in postman but not in servicneow.

Please let me know if anyone did integration with ServiceNow to SAP

[snehalkhare]

Hi,

We can try passing the session cookie received along with the csrf token value in the PUT API.

Regards,

Snehal Khare

[snehalkhare]

Hi, 

The CSRF token validation failed issue is resolved by sending Session cookie in the POST message along with the CSRF token.

Get the session cookie using following script:

var cookies = response.getCookies();
//for( var i=0; i < cookies.size(); i++ ){ gs.print('cookie: ' + cookies.get(i)); }

var sapsessionid ='';
var cookiesArray = (''+cookies).split(';');
//iterate through all cookies, found interesting ones
for ( var i = 0; i < cookiesArray.length; i++) {
if( cookiesArray[i].indexOf("SESSIONID") > -1) {
sapsessionid = cookiesArray[i].substring(cookiesArray[i].indexOf("SESSIONID"),cookiesArray[i].length);
}
}

Send the cookie in the POST call as follows along with CSRF token:

r.setRequestHeader('Cookie',sessioncookie);

Regards,

Snehal Khare

[dsheynman]

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