Interactive Filter for Case state

[Lukas Baldys]

Hi everyone,

i'm trying du build a interactive filter for Cases. So by chosing the table sn_customerservice_case as interactive filter reference its not possible to selest the state. For incident table f.e. its possible.  Where is my mistake? 

Thanks for helping and good day

[JP - Kyndryl · Accepted solution]

Hi Lukas,

Interactive filter for the state field is not of type Reference, it is of type Choice list.

And there is already such Case State filter OOTB:

[Lukas Baldys]

Hi JP,

thanks. So easy 🙂 It works 

Regards