Is it possible to create a PA Dashboard filter which makes use of the 'Is in hierarchy' filter?
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3 hours ago
Hi all,
We are trying to report on departments within a PA dashboard, and found that there is a useful filter called 'is in hierarchy' and allows you to select a department head and then report on all sub-departments. This is an extremely useful feature, but I wanted to know whether this can be used within a PA filter?
The reason for using this is because departments can become duplicated, and genuine duplicates exist within a division when a dept head has DRs who in turn have DRs.
Thanks.
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2 hours ago
Hi @Chaz_
There is a course available in Servicenow University:
Visualize Hierarchical Data in Performance Analytics Dashboards
Knowledge 2020 - Visualize Hierarchical Data in your Dashboards with Performance Analytics