Is there a way to monitor or audit PA Dashboard usage?

tracydavis
Mega Contributor

I need to know how often some dashboards are being used (if ever), is there a way to monitor usage?

I have the widget statistics but it doesn't give me a clear understanding of who is using the dashboard or how often.

15 REPLIES 15

To clarify, is the indicator source set to "today" and the job set to run 1 day ago?  And when you run this as a report, you are checking yesterday?  

I would need to see the indicator source and job to see what is going on.

tracydavis
Mega Contributor

thanks everyone. We are currently on Helsinki but starting the process to upgrade to Jakarta. I will test this out once we have Jakarta. Thank you!


Adam Stout
ServiceNow Employee
ServiceNow Employee

I wrote up an article on how to do this (Jakarta and above) if you are looking to do this:

https://community.servicenow.com/community?id=community_blog&sys_id=19bdcd95dbb5ef001089e15b8a961937

I am finally working on this! I love that you put this together but now that I sat down to actually do it - I'm lost. Are you creating a table (based on sys_ui_navigator_history_table)? or a database view? Does it need to be done using PA? Thank you!

 

Tracy Davis
Giga Guru

I am finally working on this! Adam - I love that you put this together but now that I sat down to actually do it - I'm lost.

Are you creating an actual table (based on sys_ui_navigator_history_table)? or a database view? Does this need to be done using PA?

I don't understand your first screenshot showing the table view

Thank you!