Is there an effective way to create interactive filters for text fields
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-29-2022 08:46 AM
First off, I know we should have this as a checkbox or drop down but right now, we don't.
We have values in multi-line text fields such as "Top 25 = Yes". Is there a way I can use this in an interactive filter? I am hoping I can create a filter that if Incident -> Impacted Application -> Short Description contains "Top 25 = Yes" then count it from an interactive filter. I want to have the results change if button is checked.
I can create a bar chart and I can use it as a dataset to do a Yes vs No but I want to be able to select it as a radio button or checkbox where if selected, that means yes.
- Labels:
-
Reporting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-29-2022 09:40 AM
I wonder if you can create the report as bar chart as you suggest but then use the report as the interactive filter instead. Not sure if that helps you but here is the documentation that talks about seting up a report as interactive filter:
https://docs.servicenow.com/en-US/bundle/sandiego-now-intelligence/page/use/dashboards/task/t_MakeAReportAPublisher.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-29-2022 11:41 AM