Is there an option to refresh dashboard like we have on homepage ?

venky009
Kilo Contributor

We are now able to add report widget on dashboard. With this we expect an option to auto refresh the dashboard. However, we don't seem to have such a feature. 

 

 

8 REPLIES 8

Harish Ragz
Kilo Guru

Once check the below link. It may help you.

Dashboard not auto-refreshing

 

Hi Harish,

 

Thanks for the response. 

I had actually tried this option but such customization is not what we are looking for. 

 

Thanks,

Venkatesh

Hi Venky,

 

Did you find any solution? I looking for same. Could you please share 

Vijay Pawar3
Tera Contributor

Hello Venky,

          Servicenow supports auto refreshing(record watching) for single score report widget(not supported for database views). In order to have real time updates on dashboard, add a single score report, in edit mode click on gear icon and select "Show realtime updates".  This is a clean way to get realtime updates on servicenow dashboard without performance issues. Attaching screenshot for reference.

find_real_file.png

Note: in order to go in edit mode click on Add widget icon on dashboard, you can then see gear icon on report widgets.

Thanks,

Vijay.