Issues with Data Label Position and Week Format After Migrating Core UI Dashboard to Next Experience

[SubhanS]

Hi Community,

I recently migrated our Core UI dashboard to the Next Experience UI in the ServiceNow Zurich release. After the migration, I noticed some differences in the way the reports/data visualizations are rendered.

I am facing the following two issues with a Column Data Visualization.

Configuration:

Visualization Type: Column
Data Source: Incident
Filter: Incidents created last week and assigned to specific assignment groups
Group by: Priority
Trend by: Resolved by - Week
Data Labels: Enabled

Issue 1 - Data Label Position

In the Core UI dashboard, the data labels are displayed properly in the center of the corresponding columns.

However, after switching to Next Experience, the data labels are positioned differently and appear offset toward the right side of the columns.

For example, in the Core UI dashboard, the value "32" appears centered within the column. In Next Experience, the value "32" appears offset toward the right side of the column.

I have already checked the available Data Label and Display Settings and enabled "Show data labels", but I could not find any option to control the label alignment or position.

Is there any configuration or supported method in Zurich to make the data labels appear centered on the columns, similar to the Core UI report?

Issue 2 - Week Label Showing as W35 2026

The second issue is related to the X-axis.

In the Core UI report, the week is displayed using the start date of the week, for example:

2026-08-24

However, in Next Experience / Platform Analytics, the same weekly trend displays:

W35 2026

For our reporting requirements, we would like the X-axis to display the actual week start date, for example 2026-08-24, instead of the week number and year (W35 2026).

I have already reviewed the available X-axis, Trend by, and Display settings, but I could not find an option to change the weekly label format.

Expected Result:

We would like the Next Experience visualization to behave similarly to the original Core UI report:

Data labels should be centered on the corresponding columns.
Weekly X-axis labels should display the week start date, for example 2026-08-24, instead of W35 2026.
I have attached screenshots showing the Core UI and Next Experience versions for comparison.

Could anyone please confirm:

Is this a known limitation or expected behavior in Zurich Platform Analytics?
Is there any supported configuration to center the data labels?
Is there a way to display the week start date instead of Wxx YYYY when using Trend by Week?
If these are not currently configurable, is there a recommended workaround?
Any guidance would be greatly appreciated.

ServiceNow Version: Zurich

Thanks,
Subhan

[Dr Atul G- LNG]

We tested this recently and there doesn’t seem to be any issue.

I think you need to select the appropriate positioning option in the Data Visualisation configuration. As shown in the second screenshot, it provides options to position it on the right, left, or centre. @SubhanS 

[SubhanS]

Thank you for checking and for your response.

I am able to see and change the data label positioning (Right/Left/Center) in the Core UI dashboard configuration.

However, after switching the dashboard to Next Experience UI, I do not see the same positioning options in the Data Visualization configuration. I have checked the available Display Settings → Data Label options, but only see the “Show data labels” option.

Please refer to the attached screenshot for reference. It shows the configuration available in my Next Experience UI.

Could you please confirm if there is any additional configuration or setting required in Zurich to enable the Right/Left/Center positioning options for data labels in Next Experience?