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08-19-2026 10:00 AM
I attended the Platform Academy Knowledge Management on yesterday and had a question. Can you tell me how to turn on the Knowledge base health score?
Solved! Go to Solution.
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08-19-2026 01:15 PM
Hi @DWannaC
Please see the documentation here: https://www.servicenow.com/docs/r/servicenow-platform/enable-healthscore-calculation.html
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08-19-2026 01:15 PM
Hi @DWannaC
Please see the documentation here: https://www.servicenow.com/docs/r/servicenow-platform/enable-healthscore-calculation.html
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08-20-2026 07:05 AM
It appears that everything in the Knowledge Center Properties are enabled.