Knowledge Management

DWannaC · yesterday

I attended the Platform Academy Knowledge Management on yesterday and had a question. Can you tell me how to turn on the Knowledge base health score?

AndersBGS · yesterday

Hi @DWannaC

Please see the documentation here: https://www.servicenow.com/docs/r/servicenow-platform/enable-healthscore-calculation.html

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

AndersBGS · yesterday

Hi @DWannaC

Please see the documentation here: https://www.servicenow.com/docs/r/servicenow-platform/enable-healthscore-calculation.html

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

DWannaC · 4 hours ago

It appears that everything in the Knowledge Center Properties are enabled.