List Element not following filter in ServiceNow Dashboard
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02-03-2026 11:47 PM
Hi All,
I built a dashboard with filters based on Group. All the elements in the dashboard are following the filters but a list element on Assessment Instance is not following it. Not sure what I missed, below are the configurations set on the filter and list element. Please help.
Thanks,
Siva
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02-04-2026 02:42 AM
Check the plugins and update all to the latest version. It's a known issue ServiceNow recently resolved, but you need to be on the latest versions (assuming you have the correct fields/tables selected to filter on)
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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02-08-2026 09:07 PM
Hi @Mark Manders
Thanks for your response.
Can you pls share any KB article lnk for known issue and the plugins that needs to be updated?
Regards,
Siva
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02-09-2026 08:40 AM
same here, please share since seeing the same issue with simple list not displaying when selecting filter data
