List - simple - highlight fields
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05-16-2024 01:42 AM
For the List - simple viz we want to highlight status fields using the their colours. So green highlight for Green status, yellow for Yellow etc. However we can only seem to highlight one colour using the "Highlighted Content" editor.
Is there something we are missing? How can we have all of the traffic light colours highlighted?
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05-16-2024 01:59 AM
Hello,
Did you try the 'Highlight list fields' option? - https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/navigation-a...
Best Regards,
Harish
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05-16-2024 02:03 AM
But this applies to workspace configuration. It doesn't say anything about Platform Analytics.
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05-16-2024 02:39 AM
Platform analytics is workspace configuration (sort of). Did you try it?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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05-16-2024 03:06 AM - edited 05-16-2024 03:08 AM
I tried it but I can only select Agent Workspace.
Also I have had to request additional roles to be able to configure the workspace. As a report creator this doesn't seem right.