List visualization type navigation on a platform analytics dashboard

Sneha5
Tera Contributor

When i open a record from a 'list' visualization (next experience dashboard), i don't see the up/down arrow to navigate to the next/previous record on the list.

 

Record opened from a list on a Core UI dashboardcore ui up_down.png

 

Record opened from a list on Next Experience dashboard

Next experience record.png

1 ACCEPTED SOLUTION

Tanushree Maiti
Giga Patron

Hi @Sneha5 

 

This is OOB feature given By servicenow and expected behavior. 

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

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4 REPLIES 4

Ankur Bawiskar
Tera Patron

@Sneha5 

I believe it's OOTB behavior

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Sneha5 

I just verified in my PDI and yes this is standard OOTB behavior

It won't show you Up and Down arrow when you open record

platform analytics dashboard list visualization.gif

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

You are correct here, and it is expected behavior. I will also check in my PDI as it might be due to the data coming from reports and not directly from the list view from native.

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Tanushree Maiti
Giga Patron

Hi @Sneha5 

 

This is OOB feature given By servicenow and expected behavior. 

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti