Migration Questions

[mah1]

Yokohama Patch 1

On our sub-prod instance, we used the migration tool to migrate to Platform Analytics and activated the migrated content. I'm confused about a few things I ran into afterwards.

• The classic reports menu is no longer available. It was my understanding that this would still be available after the migration. It was available to admin users when I tried this last year on an earlier family release (probably Washington).  How do we access this in Yokohama?
• I also thought users would be automatically redirected to the migrated reports/dashboards. This doesn't seem to be the case. I impersonated several users and found that their default dashboard is not displayed; instead they are redirected to Platform Analytics --> Library --> Dashboards to select a dashboard.

Was my understanding incorrect or is this the expected behavior?

Thank you

[Maik Skoddow]

Hi @mah1 ,

unfortunately, you cannot have both as the migration is a must the old world  of reports will not be available any longer.

However, I found out, that table sys_report still exist, and you can open any reports from there in the old report generator. But the old dashboards are gone.

And regarding your second question: To the best of my knowledge there is no automatic redirect from the default dashboard to any new dashboards in the Platform Analytics world as both technologies are not compatible.

Maik

[mah1]

Hmmm...  I guess I must have misunderstood. I thought these questions were brought up in the last Platform Analytics Academy session. I have been unable to find the last session to confirm but I'm almost positive they said everything would be updated to redirect to the migrated dashboards/reports.

Thank you

[nickstebbs]

You didn't misunderstand, it's even in the blog post for recommend steps for migrating CoreUI content. It's under the "Activate" section in the migration center:

• All migrated content (Dashboards, Data Visualizations, Filers) are added to the PAe Analytics Center
• All links and navigation menu items are redirected to the PAe version of the content
• The legacy Performance Analytics navigation modules are hidden

https://www.servicenow.com/community/performance-analytics-blog/moving-from-classic-core-ui-reportin...
Really hoping this is just a communication hiccup as it's clear we're migrating content under the presumption that the links would redirect and that the old content would still be available to admins 

[Adam43]

We're now going thru a full SPM project for migrating to Platform Analytics (mostly to track the communications plan).  Don't quote me on this, but I *think* the redirect piece might come with the final 'activate' on the migration center page, which shows after all content has completed migration.  We're on Yokohama now, and up to this point we've done individual dashboard migration, and the redirect did NOT start happening on those.  Maybe that helps?