Migration Tool Platform Analytics Issue

[mah1]

Zurich Patch 0

updated Platform Analytics and related plugins to the current versions

I opened the Migration Center and clicked on the Start moving button then clicked the Migrate button on the popup. I was taken to the screen that shows the status of the migration.  When the migration hits 100% i can see that the Activate button is enabled for a split second and the screen returns immediately to the home screen of the Migration Center (screen with the Start moving button). When I attempted this in the past (under Washington and Yokohama), I remained on the migration screen when the migration completed where I could view the results of the migration and compare migrated content with core ui content.

How do I get back to the migration results screen so that I can review the migrated content?

Thank you

[Ajay_Chavan]

NA

[mah1]

Sorry, but I don't follow what this has to do with the issue involving the Migration Tool. After the migration completes, the page with summary results along with the list of migrated content and the Activate button should be available.

[Bhuvan]

@mah1 

If 'Activate' button is not showing up in Platform Analytics Migration Center, possibly platform analytics experience is already active or the migration process is complete

You can verify the activation status via the property com.glide.par.unified_analytics.enabled or by navigating to the Migration Center using the instance URL

https://<instance-name>.service-now.com/now/platform-analytics-workspace/dashboard-library

https://<instance-name>.service-now.com/now/platform-analytics-workspace/migration-center

Refer below article for more details,

https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-migration-what-is...

https://www.servicenow.com/community/platform-analytics-forum/issues-when-migrating-dashboards-from-...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@mah1 

Did you get a chance to review this ?

If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan