Need Report that shows open and closed incidents by assignment group
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06-12-2017 03:19 AM
I am trying to create a report that shows open and closed incidents by assignment group for the last month. I am still new to reporting and performance analytics and cannot seem to get the information I need in one report. We do have performance analytics premium so I have even tried the multiple data set reporting. can someone please help?
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Performance Analytics
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Reporting
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06-12-2017 06:21 AM
Hi Theresa,
type is Bar
Group by Assignment Group
Stacked By Opened by
in Add filters,
Assignment group is not Emty AND
Incident State is NEW OR
Incident State is Closed
Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke
