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Need Report that shows open and closed incidents by assignment group

Theresa Hitch1
Mega Contributor

I am trying to create a report that shows open and closed incidents by assignment group for the last month. I am still new to reporting and performance analytics and cannot seem to get the information I need in one report. We do have performance analytics premium so I have even tried the multiple data set reporting. can someone please help?

5 REPLIES 5

Hi Theresa,



type is Bar



Group by Assignment Group


Stacked By Opened by




in Add filters,



Assignment group is not Emty AND



Incident State is NEW OR


Incident State is Closed







Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke