@suuriyas
you cannot do this with UI policy.
You will have to use onChange client script with getReference callback and check the type and then show/hide the other variable
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading) {
return;
}
var ref = g_form.getReference('softwareVariable', callBackMethod); // software variable name
}
function callBackMethod(ref) {
// compare correct field name and choice value for licensed
if (ref.licenseTypeField == 'licensed')
g_form.setDisplay('otherVariable', true); // give other variable name here
else
g_form.setDisplay('otherVariable', false); // give other variable name here
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
