No longer able to add fields from extended child tables to List Visualizations?

SebastianBarnes
Tera Expert

Hi everyone,

Not sure if this is a change in Zurich that I missed, but I am noticing that I am no longer able to add fields from child tables to List Visualizations? Is this the case or am I maybe missing something?

 

I am still able to add these as columns using traditional reporting, but not within Platform Analytics visualizations. Existing visualizations I built still have extended field columns present, but I can't add any new ones. Seems like a very arbitrary limitation?

3 REPLIES 3

KB
Tera Contributor

This has been my top complaint as well so far! Extremely limiting

martapenzo
ServiceNow Employee

Hi @SebastianBarnes , hi @KB ,
would you be able to share screenshots and use cases that you are not able to achieve the Data visualizations list so we can review internally how we can support you in the future.

Thank you

Confirming that this is not working for us as well (Zurich Patch4 hotfix3a).  When on the "Choose fields" dialog window on a List visualization there is no option for adding fields from extended tables.  This also applies to users on the "Personalize fields" dialog window, even if "Disable dotwalk" is turned off.

 

Having this functionality is very important for teams that work in multiple task types and need to be able to see all of their tickets in one view.