Not able to see user, groups and role while share dashboard.

[tetj]

Hi Team,

we are not able to be search any user while sharing the dahsboard.
Can you let us know what permission is required (Roles) to share the created dashboard to user. 

[Dr Atul G- LNG]

Hi @tetj 

https://www.servicenow.com/docs/r/now-intelligence/share-db-in-ac.html

You must owner of this dashboard.

[Tanushree Maiti]

Hi @tetj 

Refer: Dashboard permissions 

Dashboard permissions

         and roles                        View          Create           Edit                                                      Share                     Delete

No role	Only dashboards that have been shared with them.	No	No	No	No
Any role	Dashboards that they create and that have been shared with them.	Yes	Only dashboards they have created or that have been shared with them with edit rights. Cannot add or remove Performance Analytics widgets without at least pa_power_user rights.	Only dashboards they have created and only with users and groups. The ability of users to share dashboards may be limited by the administrator. For more information, see Responsive dashboard properties.	Only dashboards they own or have created.
admin	All	Yes	Edit and manage dashboard owners, users, groups, and roles for any dashboard.	Yes	Any dashboard
dashboard_admin	All	Yes	Edit and manage dashboard owners, users, groups, and roles for any dashboard.	Yes	Any dashboard
pa_admin	Dashboards that they create and that have been shared with them.	Yes	Only dashboards they have created or that have been shared with them with edit rights. Can add or remove Performance Analytics widgets.	Only dashboards they have created and only with users and groups. The ability of users to share dashboards may be limited by the administrator. For more information, see Responsive dashboard properties.	Only dashboards they own or have created.
pa_power_user	Dashboards that they create and that have been shared with them.	Yes	Only dashboards they have created or that have been shared with them with edit rights. Can add or remove Performance Analytics widgets.	Only dashboards they have created and only with users and groups. The ability of users to share dashboards may be limited by the administrator. For more information, see Responsive dashboard properties.	Only dashboards they own or have created.
Dashboard owner	Yes	N/A	Yes	Yes. The ability of users to share dashboards may be limited by the administrator. For more information, see Responsive dashboard properties.	Only dashboards they have created.

[tetj]

Hi Tanushree,

We have given pa_admin, dashboard_admin role to user, he is able to share dashboard with groups and Role but not able to find user. PFA screenshot.

Any suggestion 

[Tanushree Maiti]

Hi @tetj 

Also check this KB : KB0656248 After sharing a Performance Analytics dashboard with a user, that user can still not acces...