Ootb Dashboard “Process by Age”, should only show the diagram with the selected time period

JohnDF
Mega Sage

‎07-10-2024 06:58 AM - edited ‎07-29-2024 02:12 AM

Hi everyone,

the "OOTB Incident Premium Dashboard" tab features a "Process by Age" section. How can I display the diagram only for the selected time period?
JohnDF_0-1720619634347.png

When I select "6-30 days," it should show only the diagram for that time frame. However, it goes back, for reasons I do not understand, to May 11. Additionally, when I open the diagram, it reverts to September 1, 2022.

JohnDF_1-1720619732878.png

Thanks for your help.

 

 

 

 

 

 

 

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