Performance Analytic

[DineshRavichand]

Hi Team,

I want to identify how many tickets were open at point in time of each month for all ticket type. How it is possible in Performance or Platform Analytic? 

[vaishali231]

hey @DineshRavichand 

Step 1  - go to Indicator Sources  table 

Create a record

I

Step 2 create indicator 

Go to indicator  in related list  

Step 3  Add breakdown

Step 4  create widgets 

Pa_widgets

Step 5 open schedule job

Click execute now 

Step 6 - you must have open task


See result in  pa_scores table

Note : It takes atleast 24 hours (more in case of large datasets) to get the data ready for showing scores

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Regards
Vaishali Singh

[AndersBGS]

Hi @DineshRavichand ,

Are we talking going forward or historically?

[vaishali231]

@DineshRavichand 
Hope you are doing well.

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Regards,
Vaishali