Performance Analytic

DineshRavichand
Kilo Contributor

yesterday

Hi Team,

 

I want to identify how many tickets were open at point in time of each month for all ticket type. How it is possible in Performance or Platform Analytic? 

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vaishali231
Mega Guru

20m ago

hey @DineshRavichand 

Step 1  - go to Indicator Sources  table 

Create a record

I

vaishali231_0-1768557752446.png

 




Step 2 create indicator 

Go to indicator  in related list  


vaishali231_1-1768557752447.png

 





Step 3  Add breakdown

vaishali231_2-1768557752448.png

 







Step 4  create widgets 

Pa_widgets



vaishali231_3-1768557752449.png

 





Step 5 open schedule job

vaishali231_4-1768557752450.png

 

 

Click execute now 








Step 6 - you must have open task


See result in  pa_scores table



vaishali231_5-1768557752452.png

 



Note : It takes atleast 24 hours (more in case of large datasets) to get the data ready for showing scores


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Regards
Vaishali Singh

 

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