Performance Analytics Breakdown groups

[Blair5]

Question on breakdown groups/buckets. We have a choice list of profit centers which has been created as a breakdown. However, there are 5 profit centers that are technically under one umbrella of a PC. We'd like to have a grouping of these profit centers and one selection in a breakdown. Is this possible? How? Thanks for your help!

[Uncle Rob]

Hey Blair,

Good news:   The data for the breakdown rarely changes, so you don't have to always remember the bucket breakdown you made.

Bad news: Sometimes stakeholders want All Profit Centers.   Other times they want All Profit Centers with 5 Merged.   If you're confident your PA viewers will be able to understand the difference between two similar breakdowns, then buckets may be a tenable solution.

CASE 2 - BREAKDOWN BY A DOT WALKED FIELD

This should be a matter of a breakdown mapping.   The Breakdown is on the Capability Type (where ever that's stored) and then you map the breakdown to Incident via the dot walk. Look at this example...

Breakdown is for the Companies Table.   In the breakdown mapping I have a table called Bond, that is a Child to an Integration, that is related to a company.
So I map to company by x_snd_eb_bond.integration.company.

Does that help?

[Blair5]

Robert,

Yes, that all helps a lot! I really appreciated it. I'm going to try those buckets tomorrow morning and see how it works out.

I forgot I posted about the second question a month ago (Performance Analytics - Breakdown on child class )! The structure of these tables isn't quite straight forward, so may need to dig into this a bit more. Either way - your help is very much appreciated!

[Blair5]

Hi Robert,

I set up the bucket group and added the values necessary. I created a breakdown source referencing this bucket and then I created a breakdown. Within the breakdown mapping, I'm referencing a script. It seems like something is wrong because I'm getting errors for a breakdown in the data collection job. See screen shot for error. Also, see script below. (I really just guessed with the script because I didn't know how it needed to be done) (I removed the names of the profit centers - also, the name of the field is u_pc, not name. Is that why?)

function getBucketRange(name){
switch (name.toString()){
case 'XXXXXX':
bucket=0;
break;
case 'XXXXXXX':
bucket=1;
break;
case 'D)':
case 'I':
case 'L':
case 'P':
case 'R':
bucket=2;
break;
case 'T':
bucket=3;
break;
case 'V':
bucket=4;
break;
case 'XXXX':
bucket=5;
break;
default:
bucket=1;



}
return bucket;
}

[dangrady510]

Blair here is the link to the Bucket Group doc Bucket groups

[Padmanabam Tiru]

Hi Blair,

Have you tried Element filters concept in PA here, basically element filters works in this way. If your breakdown source has 20 elements and in this 20 elements if you think first 5 will be one set something like that, you can create an Element filter on this breakdown source and mention some common criteria for these 5 elements in condition builder to match them. For example in your case if 20 PCs are there and five belong to one common umbrella say Sales, then if you have have something common for these 5 PCs like name contains Sales or starts with Sales etc., if you specify this criteria in condition builder, then this element filter will show only those 5 PCs data. for reference attached the captures for Assignment group , how we configured in our case.