Performance analytics - Data from last 30 days

[Blair5]

I'm creating an index of several indicators. The data is for over the last 30 days. I created all of the indicator sources to look at the last 30 days and found a post (can't find it now) stating that indicator sources should almost always collect for 'opened on today'. So I recreated a few of the indicators to test this out and am getting different results. What is the proper recommendation? Since this in development, I want to make sure it's done correctly. Don't want a year to go by and find out it was set up incorrectly. See example of differences in attached.

[Uncle Rob]

Hey Blair - its a bit hard to tell without looking at the indicators and sources.   What could be happening is you're counting rolling averages to just new.
Something's mondo wrong given the space between the right and wrong answers.   I can set up a zoom meeting OR take one sample pair off that list and give screenshots for both indicators and both sources.

[Blair5]

Robert,

I'm attaching the indicator sources and indicators. We could meet if necessary.

[Blair5]

I just added 30d running SUM as a default time series on the indicator, and that seems to be more accurate. Could that be it?

[Padmanabam Tiru]

Hi Blair, I would say if you want the hsitoric data collcetion, please use created or Opened lables in parameters, for ex: Created on Today. Once you create this indicator source and create an indicator using this, then create two scheduled jobs, one for historic data collection and one for daily data collection. In historic job you can mention the interval from when you want to collect the data for ex: if you want for last 30 days mention dates as relative start from 30 days ago to end 0 days ago. And another job for daily collection relative start 1 day ago to end 1 day ago, it means it collects data for previous day. You can configure the daily job to run daily at 1 AM or 2 AM , so that it collects daily incidents created for last day. When you run the histoirc job, it creates the data for last 30 days , all the incidents created on every day in last 30 days. And this helps you to create widgets using this indicator to describe whatver metrics you want using aggregates, like Incidents created Monthly, using aggregation BY Month SUM+, Weekly use weekly aggregation. Hope this helps you here..