Platform analytic is loading so long

[thangpham]

Hi Community,

I have a concern regarding ServiceNow Platform Analytics, specifically concerning data visualization. The Performance Analytics (PA) dashboards take a long time to load on both our Development and Production instances. Is there a recommended way to troubleshoot this performance issue?

Additionally, I am running into an issue with column filters: when I try to open the filter panel, nothing happens.

[Dr Atul - LNG]

Hi @thangpham 

Try repairing the plugin once and see if that resolves the issue. Also, please try cache.do and check again.

 updating these named plugins to the latest versions (at least should meet the minimum version specified here):

+ @devsnc/sn-list-selector (

+ UI Builder (

+ Data visualizations (

+ Platform Analytics (

latest version