Platform Analytics after upgrade to Zurich
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an hour ago - last edited 10m ago
Hello everyone,
After upgrading to the Zurich release, we have noticed that the layout of visualizations in several of our existing platform analytics dashboards has changed unexpectedly. Has anyone else experienced this issue?
We have a large number of dashboards, and I am concerned that we may need to review each one individually as part of the upgrade. Any insights or recommendations would be greatly appreciated
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an hour ago
Hi @Niels Aksel
Any screenshot to understand more?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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8m ago
Thanks Atul. I have added screenshot as example.
I know it looks like a small issue, but we have 200+ dashboards and I'm just wondering if others see the same
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4m ago
Hi @Niels Aksel
"Did you use the legacy reporting before the update and now use Platform Analytics? It looks like the migration didn’t happen correctly. I’m not sure if there’s a direct or easy fix. You can try repairing the Platform Analytics plugin, but if that still doesn’t resolve it, it’s better to log a case and ask ServiceNow Support for an easier way to fix it instead of troubleshooting issues one by one.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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