Platform Analytics after upgrade to Zurich

Niels Aksel
Kilo Sage

Hello everyone,
After upgrading to the Zurich release, we have noticed that the layout of visualizations in several of our existing platform analytics dashboards has changed unexpectedly. Has anyone else experienced this issue?
We have a large number of dashboards, and I am concerned that we may need to review each one individually as part of the upgrade. Any insights or recommendations would be greatly appreciated

1 ACCEPTED SOLUTION

This is the reply I got from ServiceNow Support:

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After reviewing the issue, we found that it matches PRB1952631.
This PRB is currently in a Fixed state, and the fix will be available in Platform Analytics version 7.2, which is scheduled for release on December 4th, 2025.
Unfortunately, there is no available workaround for this issue at the moment.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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This is the reply I got from ServiceNow Support:

--------------------------

After reviewing the issue, we found that it matches PRB1952631.
This PRB is currently in a Fixed state, and the fix will be available in Platform Analytics version 7.2, which is scheduled for release on December 4th, 2025.
Unfortunately, there is no available workaround for this issue at the moment.

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Thanks @Niels Aksel  for the update. Please close the thread.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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