Platform Analytics Dashboard in Service Operations Workspace routes to Core UI

[David_K]

Hi there

I created a new dashboard with Platform Analytics and shared it to the Service Operations Workspace, which makes the dashboard visible on the Dashboard tab in the SOW.

However, the records in the list are still redirected to the Core UI and not to the SOW record page.

Does anyone have experience and can help me?

Thanks a lot
David

[Community Alums]

Hi @David_K ,

You will need to link the report and destination, insert and set the route 

Please follow the solution : https://www.servicenow.com/community/platform-analytics-forum/report-drill-down-not-working-in-ui-bu...

[Community Alums]

Hi @David_K ,

[HaradhanM]

Hi there

I created a new dashboard with Platform Analytics and shared it to the Service Operations Workspace, which makes the dashboard visible on the Dashboard tab in the SOW.

[David_K]

Hi HaradhanM

Were you able to redirect list links, drilldowns etc. to the SOW record as well?