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3 weeks ago
Hello,
I have a record producer for which I want to use platform analytics to do reporting and I need help to be able to pull all the variables inside my record producer but I am having a hard time to do so.If you could guide me on how I can go about displaying all my variables that will be very helpful, thanks in advance.
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3 weeks ago
not possible directly in data visualization in platform analytics
you can create database view by joining your record producer target table and the question_answer table where the variable data is stored
Then use this database view table in your data visualization
see this
Help setting up a database view on incident & record producer variables
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @LT_23
To pull and report on variables inside a record producer using Platform Analytics, you can create a Database View.
Refer: Reporting on Catalog item variables
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
not possible directly in data visualization in platform analytics
you can create database view by joining your record producer target table and the question_answer table where the variable data is stored
Then use this database view table in your data visualization
see this
Help setting up a database view on incident & record producer variables
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Thank you so much