platform analytics record producer variables

LT_23
Tera Contributor

Hello,

I have a record producer for which I want to use platform analytics to do reporting and I need help to be able to pull all the variables inside my record producer  but I am having a hard time to do so.If you could guide me on how I can go about displaying all my variables that will be very helpful, thanks in advance. 

LT_23_0-1779824247402.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@LT_23 

not possible directly in data visualization in platform analytics

you can create database view by joining your record producer target table and the question_answer table where the variable data is stored

Then use this database view table in your data visualization

see this

Help setting up a database view on incident & record producer variables 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Tanushree Maiti
Tera Patron

Hi @LT_23 

 

To pull and report on variables inside a record producer using Platform Analytics, you can create a Database View

 

Refer: Reporting on Catalog item variables

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Ankur Bawiskar
Tera Patron

@LT_23 

not possible directly in data visualization in platform analytics

you can create database view by joining your record producer target table and the question_answer table where the variable data is stored

Then use this database view table in your data visualization

see this

Help setting up a database view on incident & record producer variables 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

LT_23
Tera Contributor

Thank you so much