Platform Analytics - Unable to Select Table when creating a "List - Simple" data visualisation

Community Alums
Not applicable

On the configuration tab, the default task table is set as a text placeholder but if I try to select any other table, there are no tables returned as per the screenshot:

 

EnriqueBrands_0-1725349798387.png

 

Platform Analytics version 4.2.6

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

The issue is related to my Google Chrome Version 128.0.6613.114 (The issue is not apparent on Microsoft Edge and currently using this browser as a workaround)

Closing this question for now.

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9 REPLIES 9

RajendaPandit
Tera Contributor

I am in Yokohama and getting the same error: 'No results found.' I tried different browsers like Chrome, Edge, and Brave. I even uninstalled the old version and installed the latest one, but it's still not working. What could be the problem?

Did you get anywhere with this? We are using Yokahama and have users that can't select any table for the simple list widget. I can do it as an admin and I also when I impersonate the users but it doesn't appear to be browser specific so I'm at a loss.

Hello,

I was able to fix the issue by:

1. Navigating to any UI Builder Page
2. Click on the burger icon from the UI Builder editor

3. Select "Clear UI Builder Cache"

EnriqueB3083999_1-1754470195798.png

 

 

Hello,

I was able to fix the issue by:

1. Navigating to any UI Builder Page
2. Click on the burger icon from the UI Builder editor

3. Select "Clear UI Builder Cache"

EnriqueB3083999_0-1754470166901.png

 

Blessing3
Tera Contributor

I am currently on the Xanadu version and I had the same issue where I created a new custom table under Global so the table started with "u_xxxx" but when I went to the Platform Analytics to create a List - Simple, it was not showing the custom table I created.

This only happened for List - Simple. No issues with other data visualizations such as scorecards, vertical bars, etc. 

 

My workaround/fix was to use Microsoft Edge to search for the table, it populated it. I saved that data visualization in Edge and then went back to Chrome to continue working. 

Odd but it worked.