Platform analytics user guide / KB article

GK0188939920771
Tera Contributor

 I was wondering if we have Platform analytics user guide / KB article which i can share with dashboard owners to advise what changes are expected and how it will improve the productivity 

3 REPLIES 3

Tanushree Maiti
Kilo Patron

Check if these links helps

Platform Analytics Welcome Guide

Platform: User Experience Analytics || Knowledge & Troubleshooting Resources

Getting Started with Platform Analytics – Platform Analytics CoE

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

abirakundu23
Giga Sage

Hi @GK0188939920771 ,
Please check following sources, hope it will help.

Product Doc: https://www.servicenow.com/docs/r/yokohama/now-intelligence/par-workspace.html
Community Articles : https://www.servicenow.com/community/platform-analytics-articles/getting-started-with-user-experienc...

Videos : https://www.youtube.com/watch?v=fXBd5_YcrVI


Please mark helpful & correct answer if it's worthy for you.

* We held an in-depth session on April 2nd, 2025, at Noon Eastern, covering the latest enhancements in User Experience Analytics, designed to provide faster and more actionable insights into user interactions and behaviors. This session covered: * Introducing the Enhanced User Experience ...

AndersBGS
Tera Patron

Hi @GK0188939920771 ,

 

there is a lot of documentation of benefits going from legacy reports to platform analytics. The question is more what you users will think the biggest benefits are… write your own knowledge article based on already existing material and provide qa if needed.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/