Report : cumulative totals of incidents per week

wang qiuhao
Kilo Contributor

hi all,

PA newbie here.

I want to achieve this:

https://community.servicenow.com/community?id=community_question&sys_id=b0bf798cdba1949014d6fb24399619b1

This is the Indicator Source:

 

this is the Indicator:

Is it correct?and what settings are needed?jobs?breakdowns?

3 REPLIES 3

Priyanka Vasant
Tera Guru

Hi wang, 

Use OOB collection job to collect the data as shown in below image.

Mark helpful or correct based on impact.

find_real_file.png

Regards,

Priyanka A.

Hi,Priyanka

Thanks for you reply.

My report has not changed.Does the report need any settings?

gyedwab
Mega Guru

Hello Wang,

If you need to look at real-time running totals (for example, for an operational dashboard), you can look at using Explore Analytics. Here's a 1:30 video on how to do that in Explore Analytics:

https://youtu.be/zWiuZhnczgw